Terms and Conditions

Last Updated: September 2026

Welcome to picropharm.org (the "Site"), operated by Picropharm ("Company," "we," "us," or "our"). These Terms and Conditions (these "Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Picropharm governing your access to and use of the Site, our software-as-a-service platform, and any related services, features, content, applications, tools, and documentation (collectively, the "Service"). By accessing, browsing, registering for, or otherwise using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree with any provision of these Terms, you must not access or use the Service.

These Terms apply to all visitors, registered users, and subscribers of the Service, regardless of whether you are using the Service for commercial, professional, or personal purposes. We recommend that you print or save a copy of these Terms for your records. You should also review our Privacy Policy and Cookie Policy, which are incorporated herein by reference and describe how we collect, use, and protect your personal information in accordance with applicable US state privacy laws, including the California Consumer Privacy Act as amended by the California Privacy Rights Act (collectively, "CCPA/CPRA"), and other applicable state privacy laws.

1. Acceptance of Terms

By creating an account, downloading our applications, clicking an "I Agree" button, or otherwise accessing or using the Service, you represent and warrant that you have read, understood, and unconditionally agree to be bound by these Terms, including any modifications or updates we may make from time to time. Your continued use of the Service following the posting of revised Terms constitutes your affirmative acceptance of the revised Terms. If you do not agree to the current version of these Terms, you must immediately discontinue all use of the Service.

You represent and warrant that you are at least eighteen (18) years of age (or the age of legal majority in your jurisdiction of residence) and possess the legal authority to enter into these Terms. If you are entering into these Terms on behalf of a business entity, corporation, partnership, or other organization, you represent and warrant that you have the authority to bind that entity to these Terms, and in such case, the terms "you" and "User" shall refer to that entity. If you do not have such authority, you may not use the Service on behalf of that entity.

The Service may include features, tools, or functionalities that are subject to additional terms, conditions, licenses, or policies, including but not limited to service-level agreements, acceptable use policies, and order forms (collectively, "Additional Terms"). Any conflict between these Terms and any Additional Terms shall be resolved in favor of the Additional Terms with respect to the specific feature or service they govern. You are responsible for reviewing and complying with all applicable Additional Terms.

We may offer certain features or services that require separate registration or subscription. Your use of such features or services is subject to the applicable fees, terms, and conditions disclosed at the time of registration or purchase. We reserve the right to modify, suspend, or discontinue any feature or service at any time, with or without notice, and without liability to you or any third party.

2. Use of Service

Subject to your compliance with these Terms and, where applicable, your payment of applicable fees, Picropharm grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Service for your internal business or personal purposes during the term of your subscription or account. This license does not include any right to resell, redistribute, or commercially exploit the Service or any content, data, or materials derived from the Service without our prior written consent.

You may use the Service only for lawful purposes and in accordance with these Terms. You are solely responsible for all activity conducted under your account, including but not limited to the security of your password, all content uploaded or transmitted through the Service, and all communications with other users or third parties. You agree to immediately notify us of any unauthorized use of your account or any other security breach. We shall not be liable for any loss or damage arising from your failure to maintain the security of your account credentials.

The Service is provided on a software-as-a-service (SaaS) basis and may be accessed through a web browser, mobile application, or other interface. You are responsible for obtaining and maintaining all hardware, software, internet connectivity, and other equipment necessary to access and use the Service. We do not guarantee that the Service will be compatible with all devices, operating systems, or browser configurations, and we may from time to time modify the technical requirements for accessing the Service.

We may offer different subscription tiers, plans, or service levels, each with varying features, limitations, and pricing. The specific terms applicable to your subscription, including fees, billing cycle, usage limits, and service-level commitments, shall be as set forth in your order form or account settings. Unless otherwise specified, all fees are non-refundable and billed in advance in US dollars.

3. User Obligations

You agree to use the Service in compliance with all applicable federal, state, and local laws, regulations, and ordinances, including but not limited to those governing data privacy, intellectual property, consumer protection, and export control. You are solely responsible for ensuring that your use of the Service, including any data you submit, process, or store through the Service, complies with all laws applicable to you and your industry.

You shall not, and shall not permit any third party to: (a) use the Service to infringe, misappropriate, or violate the intellectual property rights, privacy, or other rights of any person or entity; (b) upload, post, transmit, or store any content that is unlawful, defamatory, harassing, abusive, fraudulent, obscene, or otherwise objectionable; (c) interfere with, disrupt, or impair the Service, servers, or networks connected to the Service, including by introducing viruses, malware, or other malicious code; (d) attempt to gain unauthorized access to any portion of the Service, other accounts, or computer systems or networks connected to the Service; (e) reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Service; or (f) use the Service to send unsolicited commercial communications or spam.

You are solely responsible for the accuracy, completeness, and lawfulness of all data and content you submit to or through the Service. You represent and warrant that you have all necessary rights, consents, and permissions to submit, process, and store such data through the Service, including any personal data subject to applicable privacy laws. You shall maintain appropriate backups of your data, as Picropharm shall not be responsible for any loss or corruption of data resulting from your use of the Service.

You agree to cooperate with Picropharm in the investigation of any suspected violation of these Terms. We reserve the right, at our sole discretion and without notice, to suspend or terminate your access to the Service, remove or block any content, and take any other action we deem appropriate to enforce these Terms, protect our rights, or comply with applicable law.

4. Intellectual Property Rights

The Service, including all software, source code, object code, interfaces, designs, graphics, text, logos, trademarks, service marks, and other content provided by Picropharm, is owned by Picropharm or its licensors and is protected by United States and international intellectual property laws, including copyright, trademark, patent, and trade secret laws. Nothing in these Terms grants you any right, title, or interest in or to the Service or any component thereof, except for the limited license expressly set forth herein.

All trademarks, service marks, trade names, logos, and brand identifiers displayed on or through the Service are the property of Picropharm or their respective owners. You may not use any such marks without the prior written consent of the applicable owner. Any use of Picropharm's marks must comply with our brand guidelines and applicable law.

You retain all right, title, and interest in and to the data, content, and materials you submit to or through the Service ("User Content"). By submitting User Content to the Service, you grant Picropharm a non-exclusive, worldwide, royalty-free, sublicensable license to use, reproduce, store, process, transmit, display, and otherwise handle your User Content solely as necessary to provide, operate, maintain, and improve the Service for you. You represent and warrant that your User Content does not infringe the rights of any third party and complies with all applicable laws.

Picropharm may use aggregated, de-identified, or anonymized data derived from your use of the Service for analytics, product development, service improvement, and other lawful business purposes, provided that such data cannot be used to identify you personally. Nothing in these Terms shall be construed as granting you any license to any Picropharm proprietary technology, algorithms, methodologies, or know-how.

5. Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall Picropharm, its officers, directors, employees, agents, affiliates, licensors, or service providers be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including but not limited to damages for loss of profits, revenue, business, data, goodwill, or anticipated savings, arising out of or in connection with your access to or use of, or inability to access or use, the Service, regardless of the cause of action and even if Picropharm has been advised of the possibility of such damages.

The aggregate liability of Picropharm for all claims arising out of or in connection with these Terms or the Service, whether in contract, tort (including negligence), strict liability, or any other theory of liability, shall not exceed the total amount you paid to Picropharm for the Service in the twelve (12) months immediately preceding the event giving rise to the claim, or one hundred US dollars ($100.00), whichever is greater. Some jurisdictions do not allow the exclusion or limitation of certain damages, so some of the above limitations may not apply to you.

You acknowledge and agree that the limitations of liability set forth herein are a reasonable allocation of risk between the parties and form an essential basis of the bargain between you and Picropharm. The Service would not be provided to you at the current pricing without such limitations. You expressly agree that Picropharm shall not be liable for any unauthorized access to, or use of, your account or data by third parties, or for any interruption or cessation of transmission to or from the Service.

Nothing in these Terms shall exclude or limit liability that cannot be excluded or limited under applicable US state law, including liability for gross negligence, willful misconduct, or fraud. If any limitation or exclusion of liability is found by a court of competent jurisdiction to be unenforceable, the remaining provisions shall remain in full force and effect.

6. Disclaimers

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND WITHOUT WARRANTIES OF ANY KIND. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, Picropharm EXPRESSLY DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

Picropharm does not warrant that the Service will be uninterrupted, error-free, secure, or available at all times, or that any defects or bugs will be corrected promptly. You acknowledge that the Service may be subject to limitations, delays, and other problems inherent in the use of the internet and electronic communications, and Picropharm is not responsible for any such delays, failures, or problems.

No advice, information, or communication, whether oral or written, obtained from Picropharm or through the Service, shall create any warranty not expressly stated in these Terms. Picropharm does not warrant that the Service will meet your specific requirements, that the results obtained from the Service will be accurate or reliable, or that the Service will be compatible with any third-party software, service, or system.

You are solely responsible for evaluating the suitability of the Service for your purposes and for any decisions or actions taken based on the Service. Picropharm shall not be liable for any decisions made or actions taken in reliance on the Service. You should consult with appropriate professionals before making any business, legal, financial, or technical decisions based on the Service.

7. Indemnification

You agree to defend, indemnify, and hold harmless Picropharm, its officers, directors, employees, agents, affiliates, licensors, and service providers from and against any and all claims, demands, actions, suits, proceedings, losses, damages, liabilities, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or in connection with: (a) your use of or access to the Service; (b) your violation of these Terms; (c) your violation of any applicable law or third-party rights, including intellectual property and privacy rights; (d) any User Content you submit to or through the Service; or (e) any breach of any representation or warranty you make in these Terms.

Picropharm reserves the right, at its own expense, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you shall cooperate with Picropharm in asserting any available defenses. You may not settle any matter without the prior written consent of Picropharm, which shall not be unreasonably withheld. This indemnification obligation shall survive the termination of these Terms or your use of the Service.

You acknowledge that the indemnification obligations set forth herein are reasonable and necessary to protect Picropharm from the risks associated with providing the Service, and that you have sufficient resources or insurance coverage to satisfy these obligations. Picropharm may, at its sole discretion, require you to maintain liability insurance covering your indemnification obligations hereunder.

8. Governing Law

These Terms and any dispute or claim arising out of or in connection with them or their subject matter (in each case, including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the applicable US state, without regard to its conflict of laws principles. The parties agree that the United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms or the Service.

You and Picropharm agree that the courts of the applicable US state shall have exclusive jurisdiction over any dispute, claim, or matter arising out of or in connection with these Terms or the Service, and you submit to the exclusive jurisdiction of such courts. You waive any objection to the venue of such courts and any claim that such courts are an inconvenient forum.

Notwithstanding the foregoing, Picropharm may seek injunctive or equitable relief in any court of competent jurisdiction to protect its intellectual property rights, confidential information, or other proprietary rights. The prevailing party in any dispute arising out of these Terms shall be entitled to recover its reasonable attorneys' fees and costs from the non-prevailing party.

9. Dispute Resolution

In the event of any dispute, claim, or controversy arising out of or relating to these Terms or the Service ("Dispute"), the parties shall first attempt to resolve the Dispute informally by sending a written notice of the Dispute to the other party. If the Dispute is not resolved within thirty (30) days of such notice, the parties agree to submit the Dispute to binding arbitration administered by a mutually agreed-upon arbitrator under the commercial arbitration rules then in effect, except as otherwise provided herein.

Arbitration shall be conducted on an individual basis; neither party may bring a claim as a plaintiff or class member in any class or representative action, and the arbitrator may not consolidate claims or preside over any representative or class action. You waive your right to participate in any class action against Picropharm. The arbitrator's award shall be final and binding, and judgment on the award may be entered in any court of competent jurisdiction.

You and Picropharm each agree that any Dispute shall be resolved through arbitration and not through litigation in court. However, either party may seek injunctive or other equitable relief in a court of competent jurisdiction to protect intellectual property rights, confidential information, or to enforce this arbitration provision. The Federal Arbitration Act and applicable US state law shall govern the interpretation and enforcement of this dispute resolution provision.

If any provision of this dispute resolution section is found to be unenforceable, the remaining provisions shall remain in full force and effect. The parties agree that this section shall survive any termination of these Terms or the Service.

10. Termination

You may terminate your account or subscription at any time by following the instructions in your account settings or by contacting us at [email protected]. Upon termination, your license to use the Service shall immediately cease, and you must discontinue all use of the Service. Fees paid for the current billing period are non-refundable except as expressly provided in these Terms or required by applicable law.

Picropharm may suspend or terminate your access to the Service at any time, with or without cause and with or without notice, including if Picropharm reasonably believes that you have violated these Terms, applicable law, or any Additional Terms. Upon termination, Picropharm may immediately deactivate your account and delete or restrict access to your User Content, and Picropharm shall have no liability to you or any third party for such deactivation or deletion.

Upon termination of your account, you may request export of your User Content for a period of thirty (30) days following termination, after which Picropharm may permanently delete or anonymize your data in accordance with our Privacy Policy and applicable law. Picropharm reserves the right to retain copies of your data as necessary to comply with legal obligations, resolve disputes, or enforce these Terms.

All provisions of these Terms that by their nature should survive termination shall survive, including but not limited to provisions regarding intellectual property, disclaimers, limitation of liability, indemnification, governing law, and dispute resolution. Termination of your account shall not relieve you of any obligations accrued prior to termination.

11. Changes to Terms

Picropharm reserves the right to modify or revise these Terms at any time, with or without notice. We will post the updated Terms on the Site and update the "Last Updated" date at the top of this page. Your continued use of the Service after the effective date of any revised Terms constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must stop using the Service immediately.

If we make material changes to these Terms that adversely affect your rights, we will use reasonable efforts to provide you with notice, which may include email notification or a prominent notice on the Site, at least thirty (30) days before the changes take effect. What constitutes a material change will be determined by Picropharm in good faith and at its sole discretion.

You are responsible for reviewing these Terms periodically to stay informed of any updates. Picropharm may also modify the Service, including pricing, features, functionality, and availability, at any time with or without notice. We encourage you to bookmark this page and review it regularly. The version of these Terms currently in effect shall be the version posted on the Site.

Any waiver by Picropharm of any provision of these Terms shall not constitute a waiver of any other provision or a continuing waiver of the same provision. If any provision of these Terms is found to be unenforceable or invalid by a court of competent jurisdiction, that provision shall be limited or eliminated to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

12. Contact Information

If you have any questions, concerns, or requests regarding these Terms, the Service, or your account, please contact us using the information below:

• Company: Picropharm
• Email: [email protected]
• Phone: +18285550109
• Address: 60 North Market Street, Suite 205, Asheville, NC 28801

Our business hours and support availability may vary. We will make reasonable efforts to respond to your inquiries in a timely manner. For legal notices, please send written correspondence to the address above. You acknowledge that Picropharm may provide notices to you via email, in-app messaging, or by posting on the Site, and that such notices shall be deemed received by you upon transmission or posting.

By using the Service, you acknowledge that you have read these Terms carefully, understand them, and agree to be bound by them in their entirety. These Terms, together with our Privacy Policy, Cookie Policy, and any applicable Additional Terms, constitute the entire agreement between you and Picropharm with respect to the Service and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written.